Our Administrator course will get you on the road to learning the fundamental skills of a VDA
Are you interested in becoming a Vehicle damage assessor?
This course will give you the fundamentals to get you on the way
So whats in the administrators course ?
- Understand the importance of capturing and documenting important information related to assessments and insurance claims.
- Recognise the significance of images in conveying data and information in assessments and claims processing.
- Develop skills in investigating incidents and determining the sequence of events to accurately assess damages.
- Identify unrelated damages and learn appropriate procedures for processing them within assessments.
- Gain proficiency in setting up an Audatex assessments to create an assessment.
- Learn to effectively add images, comments, and relevant details to assessment reports for clarity and thoroughness.
- Acquire the ability to create a basic estimate for damages and repairs based on assessment findings.
- Understand the concept of Zone 99 and its relevance in assessment and claims processing.
- Master the techniques for transmitting assessments electronically for swift processing and communication.
- Familiarise oneself with Audamails and their usage in communication within an assessment.
- Gain an understanding of the basics of insurance principles and their application in claims processing.
By the end of this course, participants will have developed the necessary skills and knowledge to efficiently create a basic assessment and communicate effectively within the insurance context.
What are the benefits of this course to an employer?
Our industry is currently undergoing significant changes, leading to a decline in the number of individuals entering the vehicle repair sector. As experienced staff become increasingly scarce, it’s essential to share certain responsibilities to minimise the burden of excessive workloads. This course is designed to enable untrained staff to assist with gathering evidence for the Vehicle Damage Assessor (VDA), allowing them to focus more on their core responsibilities. By offloading administrative tasks related to claims processing, the VDA can concentrate solely on repair methods, enhancing overall productivity.
This foundational course is accessible to anyone within the organisation, making it a versatile solution for addressing staffing challenges. By equipping existing team members with the necessary skills, we can reduce the need to recruit additional VDA personnel, a process that has become increasingly difficult in today’s job market. Ultimately, this initiative not only streamlines operations but also ensures that our team can maintain efficiency and quality in vehicle repair assessments despite the evolving landscape of the industry.
Client Testimonials
Dent specialists
Burygroup motors
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At Estimate Audit, we offer comprehensive, classroom or on site based estimator training using the Audatex platform, designed to suit all levels of experience. Our training program is divided into three distinct courses, ensuring that every participant, from beginners to advanced users, can gain the knowledge they need. The Administrator Basic course covers essential skills, including image capture and customer details management, providing a solid foundation for new users. For more experienced estimators, we offer a Full Audit course, which dives deep into auditing processes and advanced features of the Audatex system, empowering users to confidently handle complex estimations with accuracy.
- Understand the fundamental principles of insurance, including key concepts and terminology relevant to the industry.
- Familiarize oneself with the Insurance Conduct of Business Sourcebook (ICOBs) and the regulations set forth by the Financial Conduct Authority (FCA) governing insurance practices.
- Develop foundational knowledge and skills in vehicle damage assessment basics, including techniques for evaluating damages and determining repair requirements.
- Gain proficiency in vehicle damage evaluation methods to accurately assess the extent and severity of damages incurred.
- Recognize the importance of images in conveying information and data within the context of vehicle damage assessments.
- Explore various information sources such as Escribe to access relevant data and information for comprehensive damage assessments.
- Identify unrelated damages and learn appropriate procedures for processing them within the context of vehicle damage assessments.
- Understand the significance of Advanced Driver Assistance Systems (ADAS) and safety features in modern vehicles and their implications for damage assessments and repairs.
- Learn effective techniques for documenting assessment notes to ensure clarity, thoroughness, and accuracy in assessment reports.
- Gain an understanding of Zone 99 and learn how to set up for success within this framework to streamline assessment processes and enhance efficiency.
Upon completion of this course, participants will possess the necessary knowledge and skills to conduct thorough vehicle damage assessments, adhere to regulatory guidelines, and ensure accuracy and fairness in claims processing within the insurance industry.
- Gain proficiency in conducting vehicle damage assessments by understanding the key processes involved and the importance of thorough evaluation techniques.
- Identify missed processes and evidence commonly overlooked during vehicle damage assessments and learn strategies to ensure comprehensive evaluations.
- Recognize the significance of images in capturing crucial information and data during vehicle damage assessments.
- Learn the principles of repair blueprinting to streamline repair processes and facilitate efficient communication between assessors, repairers, and insurers.
- Explore various information sources such as Escribe to access relevant data and information essential for conducting comprehensive vehicle damage assessments.
- Understand the role of Advanced Driver Assistance Systems (ADAS) and safety features in modern vehicles and their impact on vehicle damage assessments and repair processes.
- Master the art of professional assessment notes, ensuring clarity, accuracy, and professionalism in documentation to facilitate effective communication and claims processing.
- Learn how to set up Zone 99 for success.
- Develop negotiation skills and gain an understanding of indemnity principles to navigate insurance claims processes effectively and ensure fair outcomes.
- Understand the roles of engineers within the context of insurance claims and the Financial Conduct Authority’s (FCA) Principles for Businesses (PRIN), ensuring compliance and professionalism in assessment practices.
Upon completion of this course, participants will be equipped with the knowledge and skills necessary to conduct thorough, accurate, and professional vehicle damage assessments, adhering to regulatory standards and industry best practices.
- Understand the importance of capturing and documenting important information related to assessments and insurance claims.
- Recognise the significance of images in conveying data and information in assessments and claims processing.
- Develop skills in investigating incidents and determining the sequence of events to accurately assess damages.
- Identify unrelated damages and learn appropriate procedures for processing them within assessments.
- Gain proficiency in setting up an Audatex assessments to create an assessment.
- Learn to effectively add images, comments, and relevant details to assessment reports for clarity and thoroughness.
- Acquire the ability to create a basic estimate for damages and repairs based on assessment findings.
- Understand the concept of Zone 99 and its relevance in assessment and claims processing.
- Master the techniques for transmitting assessments electronically for swift processing and communication.
- Familiarise oneself with Audamails and their usage in communication within an assessment.
- Gain an understanding of the basics of insurance principles and their application in claims processing.
By the end of this course, participants will have developed the necessary skills and knowledge to efficiently create a basic assessment and communicate effectively within the insurance context.